This Embassy of Luxembourg Terms of Service (“Agreement”) is entered into by and between the Embassy of Luxembourg (“Embassy”) and the entity or person accessing consular services (“User”). This Agreement consists of the terms and conditions set forth below. The “Effective Date” of this Agreement is the date when you first access or use our services. This Agreement will govern your use of Embassy services both on the Effective Date as well as any future use of services. The Embassy may modify this Agreement from time to time as permitted in Section 13.4 (Amendment).
Capitalized terms shall have the meanings set forth in Section 1, or in the section where they are first used
1.1 "Consular Services" means official services provided by the Embassy including but not limited to visa processing, passport services, notarial acts, and citizen registration.
1.2 "User Data" means information, documents, forms, or materials submitted by User to the Embassy through official channels.
1.3 "Documentation" means official instructions, forms, and guidelines made available by the Embassy to User in hard copy or electronic form.
1.4 "Services" means the official consular and diplomatic services provided by the Embassy of Luxembourg.
1.5 "Appointment" means a scheduled consular meeting booked through official Embassy channels.
1.6 "Fees" means official government charges for consular services as published on the Embassy website.
1.7 "User" means any individual or entity accessing Embassy services including citizens, visa applicants, or other stakeholders.
2.1 Services The Embassy hereby grants User access to consular services during operational hours: (a) to use the Services in accordance with official regulations, and/or (b) to access our online services under the Embassy's official domain. Services are delivered in-person or electronically as appropriate.
2.2 Provision of Services The Embassy will provide to User the necessary instructions, forms, and appointment systems to allow User to access services as described herein. User will provide accurate information through official channels. User may be required to appear in person for certain services. User shall be responsible for the accuracy of all submitted information.